CraftedStays

Gil Chan

Kin Pagaduan

Jade from CraftedStays

General

Where to find your site's font names and typography settings — Editor → Template → Typography Scheme.

Customizing Your Site's Typography

How to connect Google Analytics 4 to your CraftedStays site — either directly with a Measurement ID, or through Google Tag Manager for advanced setups.

Setting Up GA4 Ecommerce Tracking on Your CraftedStays Site

Learn how to create and customize color schemes in the CraftedStays template editor to match your brand.

Customizing Your Site's Color Scheme

Can you launch a site in 4 minutes? Yes you can! 🚀

Getting Started

CraftedStays Platform Overview

This guide will show you on how to add and manage team members within your account.

Adding Team Members to Your Account

Adding Forms to Your Site (Contact, Applications, etc.)

Guide for adding and configuring a videos on your CraftedStays website.

Adding Videos to Your Site

Guide on how to use HTML blocks to add and customize content on your pages.

Using HTML Blocks for Custom Content

This article will guide you about updating FAQs and best practices.

How to Create and Manage FAQ Section

Guide to integrating tracking tools like Google Analytics, Meta Pixel, and other analytics services.

Setting Up Tracking: Google Analytics, Meta Pixel, and More

Guidelines for selecting and using the recommended image sizes on your site.

Recommended Image Sizes for Your Site

This article will show you how to create custom page and adding it to your menu.

Creating Custom Landing Pages

Learn how to create property collections by grouping listings by theme, location, or amenities. Organize your vacation rentals to improve user experience and boost bookings.

Property Collections: Grouping Properties by Theme

This article will guide you on how to enable Blog for your CraftedStays website.

Marketing Hub & Blog: Getting Started

This article will guide you on how to manage menu items.

Customizing Your Site Menu and Navigation

This article will help you understand what to consider and how to manage your site when switching templates.

Switching Templates: What You Need to Know

Guide on how property photos sync and steps for troubleshooting common issues.

Property Photos: How They Sync and Troubleshooting

This article will help you connect your custom domain by guiding you through the complete DNS setup.

How to Connect Your Custom Domain: Complete DNS Guide

Improve page SEO and customize the link to your listing

How to Set a Custom URL Slug for Your Property

How to import new properties that you added in your PMS

Adding New Properties to CraftedStays

Guide to creating markets and assigning properties for personalized guest searches.

How to Assign Properties to Markets for Targeted Searches

Add reviews to your website to build trust with your guests

How to add reviews

Answering questions upfront helps drive higher conversions. Use a FAQ section to help build trust and confidence with your guests.

How to update your FAQ

Adding Popups, Analytics, or Retargeting Scripts

You can further customize large blocks of text using HTML tags for further styling.

Using HTML Tags

Learn how to instantly update your property details, including photos, by manually syncing with your PMS in CraftedStays.

How to Manually Sync Individual Property

This guide walks you through customizing your site's navigation menu in the CraftedStays editor.

How to edit your Site Menu(refined template)

This guide will walk you through how to manage menu items within the template and provide best-practice use cases.

How to manage Menu Items

Elfsight provides customizable widgets such as reviews, social feeds, and forms.

How to Embed Elfsight Widgets on Your CraftedStays Website

Transform your property listings into a booking powerhouse using Collections. The smart grouping feature that helps guests find their perfect stay in seconds.

How to Create Collections in CraftedStays

This article provide step-by-step instructions on how to delete a property.

How to delete a property in CraftedStays

The HTML Block allows you to embed custom elements or third-party widgets directly into your CraftedStays site. It’s ideal for adding booking widgets, contact forms, review snippets, social feeds, or…

How to Use the HTML Block in CraftedStays

StayFi makes it easy to collect guest emails by letting you generate pop-up or embedded signup forms, which you can then add to your website.

How to Embed Pop-Up Forms and HTML Codes from StayFi

This guide will help you understand and create the 404 page.

How to add custom 404 page

This article is a beginner-friendly guide to launching your blog inside the CraftedStays Marketing Hub, an optional feature in your dashboard.

How to Get Started With Your CraftedStays Blog

This article explains how to permanently remove a page from your CraftedStays website using the Editor

How to Delete a Page in CraftedStays

CraftedStays now supports automated syncing of reviews from your PMS.

How to Manage Reviews

CraftedStays now allows you to manually sync all properties at once. Previously, this feature was only available for individual properties.

How to Manually Sync All Properties

CraftedStays allows you to centrally manage Host information at the brand level. This ensures consistency across your website and eliminates the need to update Host details on individual pages.

How to Manage Hosts in CraftedStays

FAQs in CraftedStays are managed at the brand level to ensure guests receive consistent and up-to-date information across your website. Once created, FAQs can be displayed on any page using…

How to Manage FAQs in CraftedStays

CraftedStays allows you to manage your customer-facing contact information in one central location. This ensures that your phone number, email, and social media links are displayed consistently across your site…

How to Add Phone Number, Email, and Social Links in CraftedStays

Featuring a property highlights it on your website and helps direct guest attention to selected listings. Starred properties are automatically pulled into the Featured Properties block in the Template Editor.

How to Feature Properties in CraftedStays

The Featured Image is the preview image that appears when your page is shared on search engines, social platforms, or messaging apps. Setting a clear, high-quality Featured Image helps improve…

How to Add a Featured Image for Sharing URLs

Instructions for securely resetting your CraftedStays account password.

How to Reset Your CraftedStays Password

You can now assign custom SEO meta titles and descriptions to each individual property.

How to Set Custom SEO Meta Tags for Your Properties

How to connect an email marketing provider and add a newsletter signup section to your CraftedStays site.

Email Marketing & Newsletter Signup

Learn how to enable or disable automatic site name appending to your page titles and SEO meta titles across your entire site.

How to Control Site Name Appending in Page and Meta Titles

This article will guide you on how to utilize Custom Amenities Feature

How to Manage and Create Custom Amenities

Guide to writing, reusing, and copying frequently asked questions for a single property listing.

How to Add FAQs per Property

Two ways to get the direct link to a property's page on your CraftedStays website.

How to Find Your Property URL

How To

Build custom landing pages that rank for specific search terms by combining collections, the page editor, and SEO settings.

How to Create SEO Landing Pages with Collections

Redirect visitors from an old URL to a new one — keeping your links working, preserving SEO value, and ensuring guests always land on the right page.

How to Set Up 301 Redirects

Show guests how much more your property costs on Airbnb and Vrbo, so they book direct with you.

Set up the direct-booking price comparison

Step-by-step guides for getting the most out of CraftedStays.

Guides

This article will help you on how to configure forwarding domain and getting the property URL.

How can I configure domain redirection and set up DNS settings for CraftedStays properties?

Login Methods: Email/Password vs Google Sign-In

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.