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Connecting to Guesty for Pros

Connect your Guesty for Pros Booking Engine to CraftedStays

Gil Chan avatar
Written by Gil Chan
Updated over a week ago

Guesty for Pros has a two stage onboarding. You'll first provide API credentials from your Guesty Portal to the CraftedStays Dashboard. Then, you'll copy/paste your Guesty booking engine URL to Craftedstays. The steps below walk you through this process. This should take less than 5 minutes to set up.

Connect Guesty for Property Sync

  1. On your Dashboard, Select "Connect to Guesty" - Alternatively, you can go to settings and connect to Guesty there.


  2. You'll be asked to provide your Guesty Booking Engine API Client ID and Client Secret.


  3. Go to your Guesty Dashboard and go to Growth, The Distributions. Select Guesty Booking Engine API (third card on the screen below)


  4. Copy the "Client Secret" and the "Client ID" and paste it in the CraftedStays Dashboard from above.


  5. Update your Booking Engine URL - go back to the distributions page and Select Guesty Booking Engine (second card on the screen below)


  6. Copy your Booking Engine URL


Almost done

After completing the steps above, you'll need to choose between the CraftedStays Integrated Checkout or the Guesty Booking Engine Checkout. For Stripe users, we suggest the CraftedStays Checkout. Go to the following help articles to configure your desired checkout.


Option 1 - CraftedStays Checkout


What Gets Connected

Once connected, CraftedStays will have access to:

  • Your property listings

  • Photos and descriptions

  • Availability calendar

  • Pricing information

  • Guest reviews


Troubleshooting

"Unable to connect to Guesty"

Problem: Connection fails after entering credentials. Solutions:

  1. Double-check that you copied the Client ID and Client Secret correctly

  2. Make sure there are no extra spaces before or after the values

  3. Try generating new credentials in Guesty

  4. Verify you're using Guesty for Pros (not Lite)

"I don't see Open API in Guesty"

You likely have Guesty Lite, which doesn't support API integration. See Guesty Integration: Which Version Do You Have? for your options.

"I lost my Client Secret"

  1. Go to Guesty > Integrations > Open API

  2. Find your CraftedStays application

  3. Click to regenerate the Client Secret

  4. Update the credentials in CraftedStays

"Token expired" errors

CraftedStays automatically refreshes tokens when they expire. If you're seeing persistent token errors:

  1. Try disconnecting and reconnecting Guesty

  2. Generate new Client ID and Secret

  3. Contact support if the issue persists


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