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Adding Team Members to Your Account

This guide will show you on how to add and manage team members within your account.

Gil Chan avatar
Written by Gil Chan
Updated over a week ago



Overview

You can give team members access to your CraftedStays dashboard so they can help manage your site, properties, and content.



How Team Access Works

Team access in CraftedStays is managed by linking accounts together. Each team member needs their own CraftedStays account.



Adding a Team Member

Step 1: Team Member Creates Account

  1. Team member goes to app.craftedstays.co

  2. They sign up for a new account using their email

  3. No need to "Create a Site".

Step 2: Contact Support

Currently, linking team members requires support assistance:

  1. Email support with:

  • Your account email (the main account)

  • Team member's email (the account to link)

  1. Support will link the accounts

  2. Team member can then access your site



What Team Members Can Access

Once linked, team members can typically:

  • View and edit site settings

  • Manage properties

  • Edit templates and pages

  • Create and edit blog posts

  • View dashboard information



Important Notes

Separate Logins

  • Each team member uses their own login credentials

  • You don't share passwords

  • Each person has their own account

Support-Managed Process

Currently, adding team members requires contacting support. Self-service team management may be added in future updates.



Removing Team Access

To remove a team member's access:

  1. Contact support

  2. Provide the team member's email

  3. Support will unlink their account

  4. They'll lose access to your site



Troubleshooting

Team member can't see the site

  1. Verify their account was linked by support

  2. Have them log out and log back in

  3. Contact support to confirm the link



Future Updates

Self-service team management is a commonly requested feature. Check back for updates or contact support about current capabilities.



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